Pokkit
for resellers
Bolt Pokkit onto your existing services and benefit from a powerful first-line responder.
Your tech support sidekick
Pokkit is the ultimate tool for resellers looking to help businesses with their IT support needs. By using WhatsApp, an app your customers already use, there’s no need to train anyone up on using ticketing systems, and you can build individually specified versions of Pokkit to suit each customer’s business and protocols.
Plus, with its always-on cyber security advice, it can help you offer even more value, so you can concentrate on scaling your business.
A powerful admin portal
Our admin portal was made specifically to help resellers launch services quickly while making Pokkit simple to manage any time, anywhere.
Powered by AI, trained on your know-how
Pokkit uses AI to deliver its answers, but it can be trained on your procedures and knowledge, meaning your customers get to benefit from your expertise without needing to speak to you directly.
Multi-agent support
Our admin portal lets you build multiple versions of Pokkit, tailored to each client’s specific needs, so you can upload relevant data and train Pokkit on individual setups.
Send out quotes from the portal
The Pokkit admin portal includes a useful quoting platform, so you can specify exactly what customers need from Pokkit before you sign them up. It even includes a profit margin calculator, so you know what each job is worth.
Build prototypes with ease
Got a customer who wants to see Pokkit’s potential before they sign? Build them a prototype, prompted by your proposal, that lets them give it a quick test run.
Simple user analytics
Get detailed stats on usage, users and revenue as part of the admin portal so you can better understand how Pokkit benefits your bottom line.
Easy user management
If your client is scaling up or reducing the number of seats, it’s easy to manage it all from inside the Pokkit portal.
A powerful admin portal
Our admin portal was made specifically for MSPs like you, making Pokkit simple to manage any time, anywhere.
Easy user management
If your client is scaling up or reducing the number of seats, it’s easy to manage it all from inside the Pokkit portal.
Powered by AI, trained on your know-how
Pokkit uses AI to deliver its answers, but it can be trained on your procedures and knowledge, meaning your customers get to benefit from your expertise without needing to speak to you directly.
Send out quotes from the portal
The Pokkit admin portal includes a useful quoting platform, so you can specify exactly what customers need from Pokkit before you sign them up. It even includes a profit margin calculator, so you know what each job is worth.
Step in any time
Got a query Pokkit can’t solve on its own? You can step in at any time and take over the chat, then hand the reins back to Pokkit when you’re done.
Get help from our team
Whether you’re experiencing an issue with the system or have a great idea for a new feature, you can raise support tickets directly within the admin portal.
Multi-agent support
Our admin portal lets you build multiple versions of Pokkit, tailored to each client’s specific needs, so you can upload relevant data and train Pokkit on individual setups.
Our partner subscription options
Pokkit is available for businesses of all shapes and size – from sole traders and SMEs to large organisations like schools, councils or multi-office law firms – with the option to brand Pokkit as your very own tool and integrate your own systems.
Launch
Best for:
Independent consultants
- White-labelled portal
- Ready-to-launch companion
- Concept creation, proposals and costing tools
- Self-guided on-boarding
Growth
Best for:
Boutique firms
- Prototype creation tool
- Sales companion
- Go to Market assets
Strategic
Best for:
Large MSPs
- Customised agentic configuration
- Assisted onboarding
Give Pokkit a try
Have a chat with our digital companion for free and see how it works. Put it to the test and ask it cyber security questions, or find out more about the system itself – just get in touch and we’ll arrange a demo.
Free trial
No credit card required